Privacy Policy

Last updated: August 29, 2025

We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, who we share it with, and your options.

Information We Collect

We collect personal information only when you voluntarily provide it—like when you fill out a form or contact us directly. This may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Any other details you choose to submit

We use this information to respond to inquiries, process requests, send updates, or improve your experience with us.

How We Use Your Information

We use your info to:

  • Respond to questions or service requests

  • Provide relevant communications or updates

  • Improve our website and customer experience

  • Run surveys, giveaways, or promotions (if applicable)

We don’t rent, sell, or trade your personal data. Ever.

Who We Share It With

We may share your personal information with:

  • Our affiliated companies and franchisees

  • Trusted service providers who help us operate our website, manage communication, or store data (such as our salon-specific CRM)

These third parties only access your info when needed to perform services on our behalf and are not allowed to use it for anything else.

We may also disclose your info when legally required or when necessary to protect our rights, safety, or operations.

Cookies & Tracking

We use cookies (small bits of data stored on your device) to:

  • Track how visitors use our site

  • Improve website performance

  • Remember your preferences

  • Customize your experience

You can manage cookies through your browser settings. Disabling cookies may limit certain features or functionality.

Google Analytics & Remarketing

We use Google Analytics to understand how visitors interact with our site. This includes anonymous data about pages visited, devices used, and general behavior trends.

We may also use Google remarketing tools to display relevant ads to you across the web. If you’re signed into your Google account, some of your site behavior may be associated with your Google profile to personalize ads.

You can manage how Google uses your data through your Google Ad Settings.

Links to Third-Party Sites

We sometimes link to websites we don’t control. If you click through to a third-party site, their privacy policy—not ours—applies. We’re not responsible for the practices or content of other websites.

Your Data Choices

When you submit a form on our site, we may collect your name, email, phone number, and any other information you choose to provide. If you check the box to receive updates or communication, your info will be added to our customer system, which is operated by a trusted salon-focused CRM.

You can opt out of communication at any time by:

  • Clicking “unsubscribe” in any email we send

  • Replying to an email asking to be removed

  • Contacting us directly at [email protected]

If you want to update, correct, or delete your personal information, email us and we’ll take care of it manually. We don’t currently offer an automated portal to manage your data, but we’re happy to help with any reasonable request.

We never sell your information. We only share it with service providers as needed to operate our business and stay in touch—always within the limits of your consent.

Accessibility

We want everyone to be able to use our site. If you use assistive technology and experience difficulty, contact us. We’ll do our best to support your access needs.

Policy Updates

We may revise this policy from time to time. The updated version will be posted here with a new “Last updated” date.

Contact Us

Phenix Salon Suites Arlington

536 W Randol Mill Road

Arlington, TX 76011 USA

Phone: 817-779-7772

Email: [email protected]